The wireless LAN (WiFi) and Bluetooth* module, included with certain Intel® Desktop Boards, allows you to connect to wireless networks and Bluetooth devices.
HP Pavilion dv4 says wireless module not found(701) on startup sometimes. Sometimes it comes on and will connect - Computers & Internet question. Windows would allow me to unlock the SIM by entering the PIN, but after that there was no trace of the mobile broadband module left. As I found out, the WWAN module was disabled. In order to turn it on I had to install HP’s Connection Manager software which adds a tray icon for turning WWAN, Wi-Fi and Bluetooth on or off.
The module is an MSI MS-3871 WLAN 802.11b/g/n 1T1R+BT2.1 EDR Combo Slim Module. It is a USB 2.0-based device and connects to a USB header on the board.
Contents
- Bluetooth
Features and specifications
Wi-Fi features:
- Compatible with IEEE 802.11n. Specifications provides wireless speed up to 150 Mbps receive and 150 Mbps transmit data rate
- Backward compatible with IEEE 802.11g high rate standard to provide wireless Ethernet speeds of 54 Mbps data rate
- Design based on the USB Rev. 2.0 Specification
- Supports Legacy, Mixed and Green Field modes
- Supports 20 MHz/40 MHz Bandwidth for high throughput applications
- Supports wireless data authorization and encryption with 64/128-bit WEP, WPA, WPA2, TKIP,
- AES, 802.1X and Cisco CCX standards for security
- Supports 802.11e standard as QoS-WMM and WMM-PS for more multimedia applications
Bluetooth features:
- Compatible with Bluetooth v2.1 specification
- EDR (Enhanced Data Rate) compliant
- Supports AFH (Adaptive Frequency Hopping)
- Supports eSCO (extended SCO)
- Forward and backward compatible with Bluetooth v1.1, v1.2 and v2.0
Installing the Module in a Desktop Chassis
The recommended installation procedure for a typical desktop chassis is as follows:
The recommended installation procedure for a typical desktop chassis is as follows:
- Make sure that the system is turned off and disconnected from its power source.
- Remove the plastic cover from an empty 5-1/4 inch drive bay in the chassis bezel (A). If the drive bay cover is metal, coverage range may be limited.
- Remove the metal filler plate from the internal drive bay (B).
- Remove the paper backing covering the adhesive on the back of the WiFi/Bluetooth Module and attach the module to the back side of the plastic drive bay cover (C).
- Connect one end of the USB cable to the connector on the front of the module (D).
- Reinstall the plastic drive bay cover in the chassis bezel while routing the USB cable into the chassis through the empty drive bay (E).
- Connect the free end of the USB cable to an unused front panel USB header on the Desktop Board (F).
Installing Drivers
The latest wireless LAN (WiFi) and Bluetooth* drivers are available (separately) on Download Center. After installing the drivers, Device Manager will show the following entries:
The latest wireless LAN (WiFi) and Bluetooth* drivers are available (separately) on Download Center. After installing the drivers, Device Manager will show the following entries:
Connect to a WiFi Network
To connect your PC to a wireless network:
To connect your PC to a wireless network:
- Click the Network Connection icon on the Windows* taskbar.
- Click an available network and then click the Connect button. If the wireless network is secured, you will be prompted to enter the SSID and network password.
- Follow all prompts in the connection wizard.
Using Bluetooth*
Bluetooth* allows you to do any of the following:
Bluetooth* allows you to do any of the following:
- Use a Bluetooth mouse, keyboard, gamepad or printer to eliminate cables.
- Transfer files between your PC and Bluetooth devices, such as cell phones or PDAs.
- Listen to music from your PC over Bluetooth stereo headphones.
- Make a Voice-over-IP (VOIP) phone call over a Bluetooth headset.
My Bluetooth (Manager)
To open the Bluetooth manager, right-click the Bluetooth icon on the status bar:
To open the Bluetooth manager, right-click the Bluetooth icon on the status bar:
Example of detected devices in the My Bluetooth manager:
The Bluetooth manager features include:
- Search for Devices – refreshes the list of nearby Bluetooth devices (can also use F5).
- Bluetooth Neighborhood – view connected and paired devices.
- My Bluetooth Settings – view or change Bluetooth settings of the computer.
- My Received Files – open folder containing files received via Bluetooth.
Pressing F1 when in the Bluetooth manager screen opens the Bluetooth manual for details on all of the features.
Additional information
WiFi Wiki
How WiFi Works
Bluetooth Wiki
How Bluetooth Works
How WiFi Works
Bluetooth Wiki
How Bluetooth Works
Hi Razi,
Thanks for replying to us with the status of your issue.
We appreciate you for trying the troubleshooting steps.
As the issue still persists, I suggest you to perform Clean print and check if it helps
Clean Print.
Follow the below steps to perform Clean Print.
- Press Windows + R keys on the keyboard.
- Type services.msc into the textbox and click on Enter.
- Find the Print Spooler service and click on Stop from the left pane.
- Uninstall the printer software from the Control Panel under Programs.
- Press Windows + R keys on the keyboard.
- Type regedit into the textbox and click on Enter.
- Follow the path HK_CURRENT_CONFIG > system > CurrentControlSet > Control > Print > Printers and delete your specific printer.
Disclaimer:serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the below:
http://support.microsoft.com/kb/322756/
http://support.microsoft.com/kb/322756/
8. Find the folder Spool/Spooler under C:/Windows/ and delete all the contains of it.
9. Restart the Print Spooler from services.msc which you had stopped in step c.
10. Finally, Re-install the printer software and drivers.
Disclaimer: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.
Hope it helps, reply to us with the status of your issue. We will be happy to assist you.